Starting therapy is a big deal.
You deserve to be informed.
Frequently Asked Questions
We know starting therapy can come with a lot of questions. Below are some of the most common things people ask when they’re considering working with us.
If you don’t see your question here, you’re always welcome to reach out.
Do you offer in person or virtual/telehealth visits?
Yes. We offer both in-person therapy and telehealth sessions.
Our in-person sessions take place in our warm, comfortable office in Midtown Phoenix. We also offer secure telehealth therapy for clients throughout Arizona, which many people find helpful for flexibility and accessibility.
One exception: Paige Eastwood, LPC provides telehealth therapy only.
What happens in our first therapy session together?
Your first session is a space for us to get to know you, not just what’s bringing you in, but what your life has felt like recently.
We’ll talk about what led you to seek therapy, what you’re hoping for, and any relevant context like relationships, family history, work, health, identity, or life transitions that may be shaping your experience.
By the end of the session, your therapist will offer initial thoughts about how they may be able to support you and what working together could look like moving forward.
There’s no pressure to have everything figured out. Many people start therapy simply knowing something feels off or overwhelming.
How much does therapy cost?
Our standard private pay rate is $185 per 50-minute session.
We accept all major credit and debit cards, as well as HSA and FSA accounts, which many clients use to make therapy more accessible using pre-tax funds.
Do you accept insurance?
Yes. We are in-network with:
Aetna / Banner Aetna
Anthem / Blue Cross Blue Shield
Cigna
Optum / Oscar / Oxford
Sana Benefits
Surest
United Healthcare / UMR
Insurance coverage can vary widely depending on your specific plan. Even within the same insurance company, benefits for mental health services can look different.
During your initial consultation, we help you verify your benefits so you understand your costs before beginning therapy.
What if my insurance is out of network?
If we are not in-network with your plan, you may still have out-of-network benefits that can help offset the cost of therapy.
We’re happy to provide documentation (a superbill) that you can submit to your insurance company for possible reimbursement.
We also use Thrizer to help simplify the process. Thrizer can submit superbills directly on your behalf and reduce the steps involved in using your out-of-network benefits.
What kinds of issues do you help with?
How do I know which therapist is right for me?
You don’t need to figure that out alone.
Different therapists at Orange Tree Psychotherapy specialize in different areas, and part of our consultation process is helping you find the best fit based on what you’re looking for.
You can also explore our therapist pages to get a feel for each person’s style, approach, and specialties.
What makes Orange Tree Psychotherapy different?
We’re not a one-size-fits-all practice.
Our therapists bring different perspectives and specialties, but share a few core values:
Warm, honest, grounded care
No pressure, jargon, or gimmicks
Inclusive, affirming therapy for LGBTQIA+ and neurodivergent clients
A focus on understanding patterns, not labeling people
Practicing what we preach, staying grounded in our own humanity as therapists
Deeply connected to and supportive of our local communities
Our work is collaborative and grounded. We don’t believe you need to be “fixed”; instead, we’re here to support you in building deeper self-understanding and discovering more compassionate ways to relate, respond, and move through your life with greater ease.
I want to get started. What are the next steps?
Great! We’re honored to be part of your journey.
The next step is for us to chat on the phone for 15 minutes to learn more about your needs and determine if we are going to be a good fit. From there, we’ll match you with a therapist who aligns with your needs and availability.
We’re glad you’re here.
What if this doesn’t feel like the right fit?
Starting therapy is a personal process, and sometimes it takes time to find the right connection. If we’re not the right fit, that’s okay. We will always do our best to support you in finding appropriate referrals so you can continue care that feels aligned for you.
Our therapists work with a wide range of concerns, including:
Anxiety and depression
Trauma and PTSD
Life transitions and grief
Neurodivergence and ADHD
Relationship challenges and family estrangement
Couples therapy
Eating disorders and body image concerns
Identity-related stress, including LGBTQIA+ experiences
You can learn more about each area on our [Services pages].